Q1. How Do I Buy Products That Are Not On The Shop.
A. You can either use the 'Contact Us' page or give us a call on 08456 43 43 10
Include as much detail about the product as possible, ideally include the product code, colour and size if applicable.

Q2. How Many Products Do You Stock
A. We can't give exact figures, but we have thousands of products available. Its just going to take some time for us to get the products listed on the shop. This is why we ask you to give us a call if you can't find the product your looking for. We will do our best to help you with your enquiry.

Q3. How Long Has Gaz Bikes Been Online
A. We went online in November 2004.

Q4. Do You Have A Retail Shop
A. No, we operate solely online and mail order only.

Q5. Do I Have To Register To Buy Something?
A. No, you can choose whether you want to register your details with us at the checkout before you make a purchase.

Registering your details at Gaz Bikes is the recommended option, as it will help you to shop faster and be up to date on your order status, plus allow you to keep track of the orders you have previously made on the shop. Also, any products you place in the shopping cart but don't purchase, will be stored there for when you next return.

NOTE: You can also give us a call and place your order over the phone if you prefer not to register your details online.

Q6. What Information Do You Ask When Registering?
A. You will be asked for the following:
Name.
Address.
Telephone Number. (So we can contact you if theres a problem with your order)
Email Address. (Used for future logins and to receive an electronic Invoice)

Thats it ... The registration process is fast, easy, and will enable you to trace your order status, and subscribe to our Newsletter. And will also save you from entering your details again each time you wish to place future orders.

Q7. What Services Do You Use To Ship My Order?
A. For all Deliveries in the UK we use Royal Mail 1st Class Recorded Delivery upto 1.5 Kilo's in weight.
For weights above this we use ANC, Business Post, DHL Courier Services or Parcel Force.

All European & International Deliveries are shipped using Parcelforce Worldwide, DHL Couriers or Fed-Ex.

All Deliveries will require a signature, so please make sure someones around to sign for the parcel.

More FAQ's will be added to this page in due course....